Series 5-33: Assisting Ambulatory Passengers

The “Assisting Ambulatory Passengers” section of the Alberta School Bus knowledge test assesses a driver’s ability to help passengers who can walk but may need extra support, such as young children, elderly individuals, or those with temporary injuries.

Alberta School Bus Test - SERIES 5-33: Assisting Ambulatory Passengers

1 / 6

What is your role when a passenger is holding your arm for support?

Walk at any speed as long as you are next to them

Walk directly behind them and push gently

Stand in front and pull them forward

Act as a guide, walk slightly ahead, and agree on a comfortable pace

2 / 6

How can you provide extra support to a passenger who requires more assistance?

Hold your forearm at a 90-degree angle so the passenger can put their forearm inside your arm

Walk arm-in-arm, each of you holding the other’s elbow

Wrap both arms around the passenger’s waist

Hold both of the passenger’s hands tightly

3 / 6

How should you offer support to a passenger with a visual impairment who accepts help?

Take their hand and pull them along

Offer your arm and have the passenger grasp it just above the elbow

Walk beside them without physical contact

Stand behind them and hold their shoulders

4 / 6

When assisting an ambulatory passenger, what is the most important first step?

Immediately take their arm and start guiding them

Tell them to board on their own and only help if they fall

ASK if and how they might need assistance, and wait until your offer is accepted

Stand behind them and gently push for support

5 / 6

Why should you avoid touching a passenger unannounced?

It always offends the passenger

It is against all transportation regulations

It slows down the boarding process

It can throw them off balance and lead to a fall

6 / 6

If a passenger is about to fall, what is the recommended action?

Step away and let them fall without involvement

Hold them upright at all costs, even if you might be injured

Call for help and wait before doing anything

Do everything you can to cushion the fall, but normally don’t try to prevent it

Your score is

Drivers are trained to offer assistance respectfully and safely, ensuring all passengers board and exit the bus without risk of falling or injury. The test covers techniques for providing physical support, maintaining clear communication, and creating a welcoming environment. School bus drivers must be attentive and compassionate, prioritizing passenger safety and dignity at all times during their journey.